GDPR Compliance

Last Updated: August 2026

Our Commitment to Data Protection

flux-glen is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and UK data protection laws.

Legal Basis for Processing

We process personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contractual Necessity: To fulfill our service agreements with you
• Legitimate Interests: To operate our business and provide property search services
• Legal Obligation: To comply with applicable laws and regulations

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You may request confirmation of whether we process your personal data and obtain a copy of that data.

Right to Rectification

You may request correction of inaccurate or incomplete personal information.

Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You may request limitation of how we process your personal data under certain circumstances.

Right to Data Portability

You may request transfer of your data to another service provider in a structured, commonly used format.

Right to Object

You may object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Right to Withdraw Consent

When processing is based on consent, you may withdraw that consent at any time.

Data Processing Activities

We process personal data for the following purposes:

• Providing property search and rental assistance services
• Communicating with clients about their inquiries and requirements
• Coordinating property viewings and negotiations
• Maintaining records of service agreements and interactions
• Improving our services and website functionality

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined, typically:

• Active client data: Duration of service engagement plus 12 months
• Inquiry data: 24 months from last contact
• Contractual records: As required by UK law (typically 6 years)

International Data Transfers

Personal data is primarily stored and processed within the United Kingdom and European Economic Area. Any transfers outside these regions will be protected by appropriate safeguards.

Data Security Measures

We implement technical and organizational security measures including:

• Encrypted data transmission and storage
• Access controls and authentication requirements
• Regular security assessments and updates
• Staff training on data protection obligations

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] with details of your request. We will respond within one month of receiving your request.

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection supervisory authority, if you believe your data protection rights have been violated.

Contact Information

For questions about our GDPR compliance or to exercise your rights, contact us at [email protected].